What to expect when you hire a mobile truck and trailer repair contractor in Forrest City

How Rickey Alexander Mobile Truck & Trailer Repair works

1. Call in the breakdown

   Tell us where the truck is, what it is doing, and how urgent it is. Any hour, any day.

2. We roll to your location

   Roadside, truck stop, or your own yard. Our service truck comes to you around Forrest City and the I-40 corridor.

3. Diagnosis before work starts

   We find the real problem and explain it in plain English. You approve the repair and the price first.

4. Fix it on the spot

   Most repairs are done where you sit, from jumpstarts and tire replacement to air brakes and electrical diagnostics.

5. You get rolling

   We confirm the repair holds under load and get you back on the road with the number to call next time.

Typical project, not a quote

These are general figures for a typical mobile truck and trailer repair contractor project, not a quote and not a promise from Rickey Alexander Mobile Truck & Trailer Repair. Your project may differ.

• A first visit to look at the work usually takes 30 to 60 minutes.
• Small jobs often take a day or two. Larger projects take longer, and an estimate should say how long.
• Weather, deliveries and permits can move a start date or a finish date, so ask how delays are handled.
• A change to the work usually changes the price. Ask for the change and its price in writing before it is done.
• Ask what is and is not included, such as cleanup, disposal and repairs to anything that has to be opened up.
• Many contractors ask for a deposit first and the balance when the work is finished.
• Prices, dates and terms for your project belong in a written estimate. Ask for it in writing.

Questions to ask any mobile truck and trailer repair contractor

1. Can I see your license number and proof of insurance?
2. What does the written estimate cover, and what would change the price?
3. How long will the job take, and what happens if the schedule slips?
4. Who will be on site each day, and who do I call with a question?
5. What is not included, and how is payment split?

Preparing and scheduling

How long does the first visit take?

A first visit to look at the work usually takes 30 to 60 minutes. Bring your questions and ask for the estimate in writing.

How should I get ready before work starts?

Clear a path to the work area, move valuables and fragile things out of the way, and tell the crew about pets and who will be home.

How far ahead should I book?

Schedules vary by season and by contractor. Ask for a start date and an estimated finish date in writing, and ask what happens if weather or a delivery moves them.

What if the work changes once it has started?

A change to the work usually changes the price. Ask for the change and its price in writing before it is done.

When do I pay?

Many contractors ask for a deposit before the work and the balance when it is finished. Terms vary, so ask for them in writing before you agree.

Ready to talk about your project?

Rickey Alexander Mobile Truck & Trailer Repair can answer these questions for your job in Forrest City. Call 870-539-9265.